Last updated:  Feb, 2026

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Our Commitment to Your Privacy

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Your trust is deeply important to us. We are committed to protecting your personal information and honouring your privacy with care, transparency, and respect. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and, where applicable, Ontario’s accessibility legislation.

By using this website, you consent to the practices described in this policy.

 

Information We Collect

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We collect personal information only when necessary and only when you choose to share it with us. This may include:

• Name

• Email address

• Phone number

• Billing or payment information (securely processed through trusted third-party providers)

• Information shared through contact forms, bookings, registrations, or subscriptions

We may also collect limited non-identifying information, such as browser type, IP address, pages visited, and time spent on our website, to help us improve usability and accessibility.

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How We Use Your Information

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Your information is used with intention and care to:

• Respond to inquiries and provide support

• Deliver coaching, training, wellness services, classes, or programs

• Manage bookings, appointments, and registrations

• Process payments securely

• Share resources, updates, and offerings you have opted into

• Improve our website, accessibility, and services

• Meet legal or regulatory requirements

 

Email Marketing & Communications

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If you subscribe to our email list, we may send you newsletters, updates, resources, and information about our offerings.

• You will only receive marketing emails if you have opted in or where permitted under Canadian anti-spam legislation (CASL).

• You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

• We do not sell or share email addresses for marketing purposes.

 

Booking & Scheduling Software

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We may use third-party booking or scheduling software to manage appointments, classes, or sessions. When you book through our website, the information you provide (such as your name, contact details, and appointment preferences) is collected and processed securely by these service providers on our behalf.

These providers are required to:

• Use your information only for scheduling and service delivery

• Protect your information using appropriate safeguards

• Comply with applicable privacy and security standards

We only share the information necessary to support your booking.

 

Consent & Choice

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We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law. Consent may be express or implied, depending on the context.

You may withdraw your consent at any time by contacting us. We will respect your choice, subject to legal or contractual obligations.

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Sharing Your Information

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Your personal information is never sold or rented.

We may share information with trusted third-party service providers (such as email platforms, booking software, or payment processors) only as necessary to operate our business. These providers are required to keep your information confidential and secure.

We may also disclose personal information if required by law.

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Protecting Your Information

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We take reasonable steps to safeguard your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Access is limited to those who require the information to support you.

While we take appropriate precautions, no online system can be guaranteed to be completely secure.

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Accessibility & Alternative Formats (Ontario – AODA)

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In alignment with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing information in accessible formats and communication supports upon request.

If you require this Privacy Policy or any website content in an alternative format, please contact us, and we will work with you to meet your needs.

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Cookies & Analytics

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Our website may use cookies or similar technologies to support functionality and understand how visitors engage with our content. You can adjust your browser settings to disable cookies if you prefer.

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Your Rights

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You have the right to:

• Request access to your personal information

• Request corrections to ensure accuracy and completeness

Requests can be made by contacting us using the information below.

 

External Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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Updates to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised date.

 

Contact Information

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If you have questions, concerns, or requests regarding your privacy or accessibility needs, please contact:

Business Name: Rising Lotus Performance and Wellness Solutions
Email: info@risinglotus.ca 
Location: Ontario, Canada

 

Our Intention

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Privacy, accessibility, and care are part of how we support your well-being. Thank you for trusting us and being part of this community.